Your safety, well-being and enjoyment are our highest priorities!
We are following the development of the situation with the utmost attention.
about the coronavirus. We do everything possible, hour by hour, to ensure you a perfect continuity of service via all our websites.
We ensure the availability of your pleasure products via DorcelStore and access to all your videos on our VOD platforms DorcelVision, DorcelClub, DorcelExperience and TV channels.
To guarantee your safety and that of our employees, our 10 stores respect the closing instructions requested by the authorities and we have set up teleworking teams.
In addition, we have taken exceptional measures to ensure that your online orders are processed within the same timeframe as usual. For security reasons, we have eliminated the delivery in relay point and we will deliver directly to your home, at the same price as a Mondial Relay delivery.
Our logistics partner also ensures a perfectly secure environment, according to the recommendations of the World Health Organization.
We will keep you informed of any changes according to the measures that will be taken by the authorities.
All our team remains available via our Customer Service and social networks to answer all your questions.
Take care of yourself and your loved ones so that life remains a pleasure! ❤️